How to Ask for Reviews on Facebook Page

Facebook is one of the largest social networks globally, and collecting Facebook reviews is one of the many features that help concern owners get ahead.

But encouraging customers to leave reviews on your Facebook page is often a struggle.

So in this article, we'll show you how to get reviews on your Facebook business page, so you can collect feedback and transform interested shoppers into paying customers.

Here'southward a table of content to aid yous navigate this article quickly. Click any department to bound right to it.

1. Add The Reviews Tab to Your Facebook Page
2. Promote Your Folio on Other Social Media Platforms
3. Embed Facebook Reviews on Your Website
4. Add a Call to Action on Your Website
5. Send Electronic mail Invitations Recent Customers
6. Write a Facebook Postal service Asking for Reviews
7. Inquire for Reviews via Facebook Messenger
8. Ship SMS Messages Asking for Feedback
9. Enable Notifications for New Reviews
10. Always Respond To Customer Reviews
11. Answer Comments and Questions From Fans
12. Promote Stand up-Out Reviews on Your Facebook Business Page
13. Encourage Facebook Check-Ins
14. Incentivize Check-Ins With Special Discounts
15. Remember to Ask for Reviews in Person

Now before nosotros dive into our suggestions, let'south examine the benefits of collecting reviews on Facebook.

What Are the Benefits of Facebook Page Reviews?

Getting feedback on Facebook helps:

• Increase the organic accomplish of your posts by boosting Facebook page date
• Make your brand more credible to potential customers
• Gain the trust of your Facebook page fans and customers
• Promote positive customer service directly on your page
• Go to the top position in the Facebook professional person services finder

Past using the positive reviews of existing customers as social proof, yous can utilize it as an opportunity to sell to new customers.

Plus, it comes with the added benefit of boosting your make'south reputation on the world's biggest social network.

Follow the Guidelines for Facebook Business organization Page Reviews

Earlier gathering reviews on your Facebook business page, information technology'south of import to check out Facebook's guidelines for business recommendations.

In brusk, reviews should…

• Focus on the production or service offered by the business
• Be based on the user's personal experience
• Non be from anyone who manages the folio for that business

If the recommendations you receive don't meet those guidelines, they may be removed.

How to Get Facebook Reviews

Now that you know why collecting and displaying Facebook reviews on your page is beneficial, let's move on to our tips for encouraging more feedback.

i. Display The Reviews Tab on Your Facebook Page

The first matter to do to get more Facebook reviews is to ensure you have the reviews tab activated on your business concern folio.

To show the Reviews tab on Facebook, follow these steps:

1. Visit your Facebook Business organisation Page
2. Click Folio Settings in the bottom left-hand column
3. Click Templates and tabs
4. Move the Reviews slider to the On position

That's it! You tin now start collecting reviews and recommendations from your customers.

If you're non telling fans on other social media platforms that they can exit reviews on Facebook, they might never notice out.

So it's crucial that you cross-promote your Facebook folio on the different social channels you ain, including Twitter, Instagram, and YouTube.

It doesn't accept to be anything fancy. A simple prototype and a link are enough to raise awareness for your page and encourage customers to write a review.

3. Embed Facebook Reviews on Your Website

Embedding Facebook reviews on your website is another mode to get more reviews.

When people see that you highlight neat reviews online, information technology encourages them to become involved and leave one themselves.

This works specially well if the reviews include visual content like product photos and videos because customers will be eager to have their content featured.

Information technology'due south easy to embed a feed of Facebook reviews on your website using Custom Facebook Feed Pro from Smash Balloon.

With a few clicks, you can seamlessly connect your folio and display beautiful Facebook feeds styled to friction match your site blueprint.

To help you lot do this yourself, we've put together this guide on how to add together a Facebook reviews feed to your WordPress website.

4. Add a Call to Action on Your Website

Your website is where most of your customers caput during the buying procedure, then making it articulate they tin go out reviews on your Facebook page is a must for securing their feedback.

The easiest way to do that is to add a call to action (CTA) in a prominent place on your site.

For instance, yous can easily add your Facebook reviews feed to your sidebar area using Custom Facebook Feed Pro.

And so, you but demand to edit the Facebook feed header to something that will encourage your site visitors to review your business, like this:

That ways anyone browsing your feed only needs to click to visit your Facebook business page and leave a review.

Y'all can exercise this for your ain website, too. Check out how to add a social media review widget to your website today.

5. Send Electronic mail Invitations to Recent Customers

Information technology'southward easy to forget about email when social media is at the top of everyone's minds.

But email has a massive advantage over social. The people on your listing are already ready to open your messages and act on what y'all have to say. They did choose to receive your updates, later all.

It's easy to leverage your email listing to get more Facebook reviews. Just filter your subscribers to include recent customers but and send them an email message, asking for a review.

You can even sweeten the deal past offering a discount for doing so.

6. Write a Facebook Post Asking for Reviews

Information technology's also true that many of your Facebook fans might non realize they tin can leave reviews on your page.

How oft do you lot browse a brand's business organisation page? The majority of users on Facebook stick to the news feed, and then chances are they've disregarded your reviews tab and don't know it exists.

Yous can gainsay that by creating a new post on Facebook, reminding costumers to exit a review.

Plus, you can incentivize people by highlighting the best reviews on your other social channels, or even on your website.

vii. Ask for Reviews via Facebook Messenger

Chatbots are getting more attending as the applied science improves. And as they continue to make inroads in the customer service and marketing industry, they're proving pretty valuable.

The fact is, messages sent by chatbots tend to have higher open up rates, and with customers getting used to them, they're tools worth utilizing.

Request for a review on Facebook through a Facebook Messenger chatbot is a natural manner to collect feedback.

Your customers are already using the platform, so they won't exist surprised to go a message. That removes the friction involved in securing reviews and ultimately gets yous better results.

eight. Send SMS Letters Asking for Feedback

Did you know the majority of all searches for local businesses nowadays happen on mobile devices?

The truth is, much of the online earth is navigated by mobile now, so collecting reviews in this way makes it super-convenient for your customers.

You can utilise the power of mobile to get more Facebook reviews, past asking customers to leave a review via SMS.

If customers take opted in to receive updates via text bulletin, send them a brusk bulletin containing a link to leave feedback on your Facebook folio.

Just make sure you proceed your messages to-the-point. Y'all don't want to waste people's time.

9. Enable Notifications for New Reviews

Sharing the reviews you get on your Facebook page is a great manner to encourage other customers to get out them too.

But what if you don't know when customers leave feedback? How volition you exist able to share it with your fans?

The easiest way to larn when someone leaves a review on your Facebook folio is to enable notifications for new reviews.

To enable notifications for new Facebook reviews follow these steps:

1. Go to your Facebook page
2. Click Folio Settings in the bottom left cavalcade
3. Click Notifications
4. Next to New Page review click Turn On

One time that option is activated, y'all'll become a notification whenever someone leaves feedback on your Facebook business organisation folio.

ten. Respond To Negative Reviews

When customers have a less than perfect feel with a production or service, many take their grievances online. Non just do they use that space to express their dissatisfaction, but they're likewise looking to resolve their issues.

In situations where y'all take negative feedback on your Facebook page, you should take steps to rectify the situation.

Ignoring negative reviews will injure your reputation and gives customers the impression you don't care.

If you reply in a non-confrontational way and assistance the customer solve the problem, you're telling fans you accept them seriously and want to notice a solution.

That paints yous in a positive light and can encourage other costumers with bug to leave feedback too.

eleven. Answer Comments and Questions From Fans

Post-obit on from responding to negative feedback, you should also reply to comments on your Facebook page and questions from potential customers.

If people see your folio is busy with activity and conversations about your product, they're more likely to ask their own questions.

Plus, answering questions removes obstacles that prevent people from shopping with yous.

Fifty-fifty ameliorate, if customers have a bully experience with the buying process, they're much more than likely to leave a review describing that positive feel.

12. Promote Stand-Out Reviews on Facebook

Actively highlighting the feedback you lot receive on Facebook is another way to describe attention to your reviews tab.

You tin make it a regular feature of promoting the best reviews on your page to celebrate your customers, and add a telephone call to activity for others to go out their own feedback.

Why not run a Facebook Live stream where you read out your recommendations, making it an outcome your fans can rally around and engage with?

Pro-tip: Are your reviews presented as videos? You can also use Custom Facebook Feed Pro to embed Facebook videos on your website.

xiii. Encourage Facebook Check-Ins

The likes of Foursquare made virtual check-ins to business locations a viral trend.

Facebook took that functionality and added it to business pages where customers tin bank check-in, notifying friends of their location.

Facebook'south check-in functionality also has a nifty feature to help you collect reviews. After someone checks in, they receive a message from Facebook subsequently, asking them to review the business concern.

While this might not piece of work for every situation, it's some other excellent way to get more reviews for your Facebook page.

14. Incentivize Check-Ins With Discounts

Yous can also incentivize people to check-in with your business. Just exist careful, offer incentives for reviews is forbidden in some states or requires disclosure.

Cheque your local laws to ensure you practise the right affair.

Here are a few examples of how y'all can incentivize Facebook check-ins:

• Offer a disbelieve
• Enter people into an online prize describe
• Provide free wi-fi at your bounds
• Offer costless products

Experiment with your incentives to see which work best for your business. In some cases, it might be best to run your incentives for a limited time.

xv. Remember to Ask for Reviews in Person

Near of the tips in this article focus on getting Facebook reviews online.

But let'south not forget that if you take a physical business concern, y'all have the opportunity to speak contiguous with your customers, leaving a more memorable impression.

So when customers shop in your store, remind them to leave a review on your Facebook page.

You can exercise that verbally and with reminders in store such equally, adding the review URL on your receipts, hanging signs up in your store, and so on.

There you have it!

In this article, you've learned how to get Facebook reviews for your Business page so yous can improve the trust of your customers, increase sales, and grow your concern.

If you're interested in increasing your Facebook folio engagement, check out our tutorial on how to brandish a Facebook Events calendar on your website.

And practise follow us on Twitter and Facebook for more than helpful content near social media marketing.

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